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Please note that these items are free for you to use, and are intended to be modified to best suit your needs. You may share them with your colleagues. However, you may not license or sell these items, post them on a public web site accessible outside your organization, or incorporate them into any commercial product or service. Whenever possible, we appreciate acknowledgment as the source of these materials. Excel XLS A table cross-reference of the 32 tasks across the 6 knowledge areas and corresponding recommended techniques for each task.

Business analysis involves understanding how organizations function to accomplish their purposes and defining the capabilities an organization requires to provide products and services to external stakeholders. It includes the definition of organizational goals, understanding how those goals connect to specific objectives, determining the courses of action that an organization has to undertake to achieve those goals and objectives, and defining how the various organizational units and stakeholders within and outside of that organization interact.

The content included in this release has been verified through reviews by practitioners, surveys of the business analysis community, and consultations with recognized experts in the field. We make no claim of ownership by the mention of products that contain these marks.

Contents of this document should not be disclosed to any unauthorized person. This document may not, in whole or in part, be reduced, reproduced, stored in a retrieval system, translated, or transmitted in any form or by any means, electronic or mechanical.

Adaptive US Inc. We value your time and hence the book is designed to be extremely specific — Help you pass the certification examination with least possible effort. This book will soon be followed by an audio book and elearning to further assist participants. This guide is the most credible and authoritative source of knowledge and practices for business analysis. The new version expands the source of business analysis, providing essential direction and support for practitioners in areas such as agile, business intelligence, information technology, business architecture, and business process management.

Questions left unanswered or relatively short period of time. Effective and efficient when answered incorrectly due to their Can collect information about stakeholders are not located in ambiguity. Follow up questions or more practices and attitudes. Closed-ended surveys are survey iterations may be Alternatively, respondents are effective in statistical analysis. Steps for document analysis: analysis examining materials describing content.

May not be up-to-date or valid. Perform document review organizational assets. Document available. Record findings context of a business need, or what has changed.

Based against results of other on BA information being explored, elicitation techniques. Findings purpose, scope and topics to be can be presented in easy to researched are determined. Benchmarking Benchmarking compares org. Provides information about new Time-consuming and expensive. Key principle: No criticism. Market analysis understands needs. Expose weaknesses within a certain company or industry.

Identify differences in product offerings and services available from competitors. Assumptions about underlying requirements such as use cases, Early user interaction and technology needs to be made for scenarios, data, and business feedback. Stakeholders often find Throw-away prototypes are Users may develop unrealistic prototyping to be a concrete inexpensive to quickly uncover expectations means of identifying, describing and confirm a variety of Users may focus on design and validating their interface requirements.

Prototypes can discover Proof of concepts demonstrate desired process flow and business technical feasibility. Glossary Comprises of key terms relevant Promotes communication and Requires dedicated persons to What glossary should to a business domain to provide a common understanding of maintain. Challenging to get stakeholder 1. Unique to a domain.

Contains definitions and Encourages consistency as single agreement on a single definition 2. Multiple definitions. Needs to be organized reference source for business for a term. Commonly used meaning and be accessible to all terms. Simplifies writing and is used within domain. Chance for misunderstanding. Ideas are grouped as topics, sub- Structures complex thoughts, Can become complex with topics, further sub-sub-topics.

Mind maps use words, images, Facilitate understanding and color, and connections to decision making. Backlog Backlogs record, track and Prioritization for changing needs. Large backlogs can be difficult to management prioritize remaining work items. Elaborate and estimate in detail manage. Backlog management is a ONLY priority items. Needs experience to break down planned approach to manage Tells what items need to be items for accurate estimate. In worked on and what items can Lack of details can result in lost managed backlogs, items at top wait.

Backlog items can be user stories, use cases, defects, CRs, risks etc. Business Business policies dictate actions An enterprise-wide rules engine When combined, rules can be 1. Use business terminology rules analysis of an enterprise and people in it can assist in quick lengthy, inconsistent or produce for validation.

Document independently influencing, or regulating them. Poorly defined vocabulary can from enforcement. Business rules serves as a Centralized rules repository result in inaccurate or 3.

Stated in declarative criterion for guiding behavior and enables reuse. Maintained in a manner testable manner. Can become blame game. Lack of willingness to discuss deliverables, Final solution, improvement recommendations Reinforces positive experiences. Can Reduces risks for future projects. Facilitation required to ensure Automation introduced or include any format or venue that Recognizes strengths or discussions remain focused on eliminated, Impact to is acceptable to key stakeholders.

Performance expectations or informal. Ranking requirements. Importance may be value. Lack of defined metrics may make it subjective. Remove defects formally or informally. Informal reviews are more Check conformity to Communicate review objectives in Identifies defects early. Desk checks and pass around removal of significant defects. Check completeness reviews are convenient. Difficult to validate whether prior Quality measurement independent review in desk Reach consensus on check and pass around reviews.

Education of reviewers Sharing and discussing review comments over e-mail can elongate approval process. Items can Allows to rank importance of Consumes productive time. Stakeholders may perceive this Learning and growth financial measures aligned to Balanced planning and thinking.

Encourages forward thinking and planning than one tool among Business process dimension competitiveness. Customer dimension Misinterpreted as a replacement Financial dimension for strategic planning, execution and measurement.

Business Capability maps provide a Create focused and aligned Requires a broad, cross— capability graphical view of capabilities. Capabilities describe outcome of organization. Get fast, free shipping with Amazon Prime. Here is what drew my attention:. Baboo is still missing the most important thing of all — examples.

The poster illustrates the key knowledge areas, tasks, their inputs and outputs, concept models and, of course, the techniques recommended for the use within each Knowledge Area: Pages with related products.

Relationships between tasks and techniques are many to many. Here is what drew my attention: There was a problem filtering reviews right now. Amazon Rapids Fun stories for kids on the go. Read reviews that mention business analysis business analyst business analysts knowledge areas great reference body of knowledge cbap exam analysis body best practices guide to the business say about the babok reference book business process babok guide book and good guide book iiba techniques content project.

The class I took for my education requirement for the CBAP was able to convey all the information from this book into a few excel matrix tables, and that was far more digestible. Ideas are conveyed in a rambling way. Amazon Restaurants Food delivery from local restaurants. Previous editions have guided hundreds of thousands of professionals in their work, and it has been adopted by hundreds of enterprises as the basis of their business analysis practice. The book is actually designed to be generalistic intentionally so if you are looking for specific ways to improve as a BA — this book is not it.

Acceptable organization of information and definitions.